Cheryl Gress
3818 May Lane
Spring Grove IL 60081
(847) 231-4803
E-Mail me!


Operating Systems: DOS/Windows 3.X – Windows 10, Windows Server 2008, Novell 4.X and 5, Linux.

Software: Microsoft Office 95- 2016, Outlook Express, Lotus CC-Mail and Notes R5 & R6, Win Batch, Email2DB, GIMP and Photoshop/CS, Fishbowl Inventory, Vtiger CRM.

Web Development: Dreamweaver, Front Page 97, 2000, 2002, First Page 2000, familiar with MySQL, PHP, ASP and HTML based sites and CMS systems like Joomla and WordPress.

E-Commerce: Extensive experience with Shopify, but have also worked with BigCommerce and 3DCart.


DeVry University, Addison, IL 
Bachelor of Science in Telecommunications Management (Accelerated program), 3.96/4.00 GPA, Deans List. 2002.

College of Lake County, Grayslake, IL
Associate in Applied Science for PC and LAN Support, With Honors, May 1999.

Professional Experience: 

The Alternative Source Medical Vernon Hills, IL

IT Support Manager                                                        December 2017- Current

  • Started and maintain a successful Shopify E-commerce website that has brought in between 100-200K sales per month.
  • Implemented Vtiger CRM and connected it to Shopify.
  • Manage Google/Bing Ad words accounts and advertising.
  • Provide desktop and network support for the office building.
  • Maintain and grow social media accounts (Facebook, Twitter).

Christ Centered Gamer Spring Grove, IL

President                                                                       February 2015 – Current

  • Published over 1600 articles on
  • Assist in the editing process of other reviews.
  • Maintain the website and social media accounts (Facebook, Instagram, Pinterest,Twitter, YouTube). 
  • Maintain the webservers and updates for them.

ProGress Systems Inc Lake Villa, IL

Web Developer                                                                          August 2008-2015

  • Consulted with Nutritional Institute and helped manage and setup their Amazon Webstore, Office Wireless/LAN, PBX, and security system.
  • Configured and customized Joomla and WordPress based sites for clients.
  • Setup, managed, and maintained Debian Linux web servers. 
  • Backed up and upgraded websites to newer versions of Joomla and WordPress
  • MySQL backups, edits and restores.

PCC-ValCom/Baxter  Itasca, IL

Sr. Technical Analyst                                                           March 1999-2003/Baxter 2003-August 2008

  • Provide technical expertise for the Baxter field sales support team and local desktop support. 
  • Responsible for setting up and training new users.
  • Develop documentation for procedures and training on Baxter systems.
  • Troubleshoot Windows 98, 2000, XP, dial up networking (RAS), Cisco VPN, CC-mail and Lotus Notes R5 & R6.  Configured and secured wireless routers for remote field sales users.
  • Administered workstations and users in Active Directory.

References Available Upon Request